Responsible Gaming
Gambling Should Be Entertainment
At iamlondonthor.com, we are committed to promoting responsible gaming. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It is important to gamble only with money you can afford to lose and to set strict limits on both time and expenditure.
William Hill and all licensed operators are required to promote responsible gambling. If you choose to gamble, please do so responsibly and within your means.
Age Verification
Gambling is only legal for individuals aged 18 years or older in the United Kingdom. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities.
All licensed operators, including William Hill, are legally required to verify your age and identity before allowing you to open an account or place bets.
Warning Signs of Problem Gambling
Be aware of the following warning signs, which may indicate that gambling is becoming a problem:
- Chasing Losses: Continuing to gamble in an attempt to recover money you have lost.
- Hiding Gambling: Concealing the extent of your gambling from family, friends, or partners.
- Gambling with Money You Cannot Afford to Lose: Using funds intended for bills, rent, or essential expenses.
- Neglecting Responsibilities: Missing work, school, or social commitments due to gambling.
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble.
- Increasing Amounts: Needing to gamble with larger sums to achieve the same level of excitement.
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop gambling.
- Relationship Problems: Experiencing conflicts with loved ones over gambling habits.
- Borrowing Money to Gamble: Taking out loans or using credit to fund gambling activities.
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools and Controls
Responsible gambling tools can help you maintain control. William Hill and other licensed operators provide the following features:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount of money you are willing to lose during a given period.
- Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent.
- Time-Out (Cooling-Off Period): Temporarily suspend your account for a period you choose, ranging from a few hours to several weeks.
- Self-Exclusion: Permanently or temporarily close your account and be placed on gambling operator exclusion schemes.
- Account Restrictions: Limit the types of games or betting you can access.
We encourage you to use these tools as part of your responsible gambling strategy. You can manage these settings through your William Hill account or by contacting their customer support team.
Support and Helpline Organisations
If you are struggling with problem gambling, help and support are available. The following organisations provide free, confidential assistance:
United Kingdom
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GamCare – Free counselling, support, and information for problem gamblers and their families.
Website: www.gamcare.org.uk
Helpline: 0808 802 0133 (free, confidential, 24/7) -
GamStop – The National Self-Exclusion Scheme. Register to be excluded from all online gambling operators licensed in Great Britain.
Website: www.gamstop.co.uk
Phone: 0800 197 8000 -
National Problem Gambling Clinic – NHS-funded specialist treatment for gambling disorders in England.
Helpline: 0203 870 0175
International Support Services
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au
Helpline: 1800 858 858 -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential)
If You Need Help
If you believe you have a gambling problem, or if someone you know is affected by problem gambling, please reach out for help today. There is no shame in seeking support—problem gambling is a recognised health condition, and professional help is available.
Contact GamCare on 0808 802 0133 or visit www.gamcare.org.uk for confidential support in the UK.
Remember: You are not alone, and recovery is possible with the right support.